Refund policy
Thank you for shopping with DESCRIPTIONS.
Because our items are seasonal, printed-to-order, and fulfilled through our trusted production partners, all sales are final. Please review the information below before placing your order.
All Sales Are Final
We do not accept returns, cancellations, or exchanges for:
Incorrect size ordered
Change of mind
Preference changes (color, style, etc.)
Shipping delays caused by the carrier
Each product is made specifically per order and cannot be resold.
Defective or Damaged Items
If an item arrives damaged or defective, please contact us within 3 days of delivery at:
📧 Descriptions.info@gmail.com
Include:
- Your order number
- Clear photos of the defect or damage
- Photo of packaging (if applicable)
We will review the issue and arrange a replacement when eligible.
How Orders Are Fulfilled
All products are created and shipped through verified production partners.
DESCRIPTIONS does not operate a physical storefront or warehouse.
Customer Support
For any questions regarding your order, contact us at:
📧 Descriptions.info@gmail.com